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    Frequently Asked Questions

    The styled by igirl bundle

    Once you've purchased your Bundle you'll receive a confirmation email. The five digit number beginning in #35 is your order confirmation number! Please send an email to support@igirlworld.com with "Styled by iGirl Bundle Order #35XXX [Your First & Last Name]" in the subject line!

    In the body of the email please include the following info:

    1. Your Chosen Theme!
    Here are the current options <3

    Y2K Heartbreaker, Coney Island Queen, Techno Princess, Off Duty Ballerina, Daydream Ditz, Teen Witch, Farmer's Daughter, 90's Girl Next Door, Switchblade Sweetheart, Post Apocalyptic Punk, Pavement Nymph, Romantic Vamp, Demented Dollie, Gutter Girl, Teacher's Pet, Grunge Star, MySpace Famous, Rock Of Love Reject, Moto GF, Fruits Street Style, Soft Grunge Tumblr Angel, Mall Goth, Gothic Forest Fairy, Haunted Heiress

    Please only choose one theme from these options. If none of these vibes speak to you, don't fret! There will be different themes in the future :)

    2. Your current measurements (in inches) taken with a measuring tape.
    The required details are height, bust, waist, and hips (around the widest point of your hips which is around your bum)!

    Check out our "Bundle" highlight on IG for help on getting the most accurate measurements! Don't hesitate to ask for help if you're unsure! If your measurements are incorrect the items in your bundle won't fit :'(

    3. One love, and one limitation!
    Let us know ONE thing you love, and ONE thing you avoid when it comes to fashion.

    We have limited this to only one as it halts the creative process having too many limitations. If you are extremely picky about what you wear, the bundle may not be for you!

    4. *Optional* Your social media profile!
    Instagram, twitter, tiktok, you name it! So we have your personal vibe in mind when it comes to styling.

    5. Any iGirl pieces you already own!
    So we can avoid including anything you already have!

    You will receive two fully styled outfit options, including accessories, based on the theme you choose from our options provided on the listing!

    Your bundle will include a mix of vintage, deadstock, new, and iGirl originals!

    *Please note the bundle does NOT include shoes!

    Please allow up to six weeks from the date of purchase for your bundle to ship out.

    We want to be sure your bundle is perfectly catered to you and need time to make it juuust right <3

    The Styled by iGirl Bundle queue opens once a month!

    The next round opens Sunday, June 19th at 1pm PST!

    We will only be accepting a very limited amount of bundles!

    In order for the bundle to return, the price had to go up to reflect the amount of time, labor, and love that goes into sourcing, styling, packing, & personalizing your bundle.

    If you order a bundle and don't follow the directions outlined above within a week of purchase, your order may be cancelled.

    All sales on igirlworld.com are final, you will be emailed a store credit code for the amount of your bundle purchase in the event that your order is cancelled.

    We need to be able to reach you should we have any important questions while styling your bundle. Please make sure to keep an eye on your email and double check that our emails are not going to your spam folder.

    We will email you back within 24hrs of receiving your bundle details, or next business day, to confirm that we have received all of your info. If you don't see an email from us within this timeframe, please check your spam folder & make sure that you sent your email to the correct address!

    Nope :)

    Please choose one theme from the options listed! We will be adding and swapping themes over time, if you don't vibe with any of them currently, stay tuned!

    The bundle is a premium service & product, due to the heavy weight of these packages it is excluded from the standard free international shipping deal on our site. Your bundle will be shipped DHL Express for extra safe passage!

    Orders & Returns

    Upon placing an iGirl order a confirmation email will be sent to the email address provided at checkout. This is automatic, and will include all the info you have provided for us to ship your order correctly. Please ensure your address is EXACT so that we can get the package to your doorstep! If, for some reason, the address on your order is incorrect contact us ASAP with the correction. This is super important as our orders are shipped within a 1-2 business day time frame. If you inform us about the address change after we have shipped your order, that is not our responsibility! Be precise bb’s!

    Please note that iGirl has the right to cancel an order at any time due to: incorrect pricing, fraudulent activity, inventory errors or suspicious activity. Cancelled orders will receive a full refund.

    All orders will be shipped within 1 week of purchase; we do not ship on weekends! Once your package has been shipped you will receive a confirmation email and a subsequent email with your tracking information. If you did not receive this email after one week, please feel free to contact us.

    You’re in luck- iGirl ships worldwide! However we are not responsible in the case customs fees are charged by your home country as it is 100% out of our control! 

    Shipping is free for U.S. orders over $75 and International orders over $175!

    iGirl accepts the following payment methods:
    PayPal (however we do NOT accept E-checks and your order will be cancelled if you pay with this method. Only direct funds will be accepted as we are speedy shippers, and cannot send out an order until the funds have processed on our end)
    Credit Card: Includes Visa, MasterCard, and American Express.

    Returns are only accepted if the item is in the original condition. The item(s) must be unworn, unwashed, with the original tags and packaging included. Intimate items are final sale for hygienic reasons.


    Full priced items purchased on igirlworld.com are eligible to be returned for store credit under the criteria mentioned above. Sale items are final sale.

    If you have any additional issues with your purchase please email us at support@igirlworld.com!

    Separate transactions placed in the same shipping cycle will not be combined.

    For special shipping instructions or gift-wrapping requests, please email support@igirlworld.com immediately after purchasing.

    Orders must be placed in the same transaction to qualify for discounted shipping.

    Sustainability

    All of our apparel is made in Turkey at a factory that is both Oeko-Tex and Sedex certified. This means that our pieces are produced at the highest ethical standards and contain no harmful chemicals.


    All of our accessories are made in Hong Kong at a small, family run, Sedex certified factory. Sedex is an Ethical Trade Organization which guarantees the businesses are operating responsibly and sustainably! To read more about Sedex check the link below:

    https://www.sedex.com/about-us/

    We love stainless steel because it is 100% recyclable, durable, and medical grade hypo-allergenic!

    Our cardboard boxes and tissue paper are 100% recyclable! Our poly mailers are also 100% recyclable, reusable, and made of recycled materials. We use recyclable materials and Oeko- Tex certified fabrics for the health and safety of our customers and our planet!

    Where to buy

    Follow our Instagram @igirl! We post the most up to date info about our restocks and new releases on our story highlight “RESTOCKS”, and make sure to subscribe for email updates to get exclusive news and offers!

    iGirl originals are now solely available on our website, but we’d recommend continuing to stay tuned on our Depop for vintage drops and virtual sample sales!

    The ONLY place to buy genuine iGirl is via our website and official Depop account, we do not sell wholesale to any companies. To support genuine iGirl you must place an order with us :)