Upon placing an iGirl order a confirmation email will be sent to the email address provided at checkout. This is automatic, and will include all the info you have provided for us to ship your order correctly. Please ensure your address is EXACT so that we can get the package to your doorstep! If, for some reason, the address on your order is incorrect contact us ASAP with the correction. This is super important as our orders are shipped within a 1-2 business day time frame. If you inform us about the address change after we have shipped your order, that is not our responsibility! Be precise bb’s!

Please note that iGirl has the right to cancel an order at any time due to: incorrect pricing, fraudulent activity, inventory errors or suspicious activity. Cancelled orders will receive a full refund.

All orders will be shipped within 1 week of purchase; we do not ship on weekends! Once your package has been shipped you will receive a confirmation email and a subsequent email with your tracking information. If you did not receive this email after one week, please feel free to contact us.

You’re in luck- iGirl ships worldwide! However we are not responsible in the case customs fees are charged by your home country as it is 100% out of our control! 

Shipping is free for U.S. orders over $75 and International orders over $175!

iGirl accepts the following payment methods:
PayPal (however we do NOT accept E-checks and your order will be cancelled if you pay with this method. Only direct funds will be accepted as we are speedy shippers, and cannot send out an order until the funds have processed on our end)
Credit Card: Includes Visa, MasterCard, and American Express.

Returns are only accepted if the item is in the original condition. The item(s) must be unworn, unwashed, with the original tags and packaging included. Intimate items are final sale for hygienic reasons.

Full priced items purchased on igirlworld.com are eligible to be returned for store credit under the criteria mentioned above. Sale items are final sale.

If you have any additional issues with your purchase please email us at support@igirlworld.com!

Separate transactions placed in the same shipping cycle will not be combined.

For special shipping instructions or gift-wrapping requests, please email support@igirlworld.com immediately after purchasing.

Orders must be placed in the same transaction to qualify for discounted shipping.

All of our apparel is made in Turkey at a factory that is both Oeko-Tex and Sedex certified. This means that our pieces are produced at the highest ethical standards and contain no harmful chemicals.

All of our accessories are made in Hong Kong at a small, family run, Sedex certified factory. Sedex is an Ethical Trade Organization which guarantees the businesses are operating responsibly and sustainably! To read more about Sedex check the link below:

https://www.sedex.com/about-us/

We love stainless steel because it is 100% recyclable, durable, and medical grade hypo-allergenic!

Our cardboard boxes and tissue paper are 100% recyclable! Our poly mailers are also 100% recyclable, reusable, and made of recycled materials. We use recyclable materials and Oeko- Tex certified fabrics for the health and safety of our customers and our planet!

Follow our Instagram @igirl! We post the most up to date info about our restocks and new releases on our story highlight “RESTOCKS”, and make sure to subscribe for email updates to get exclusive news and offers!

We are not currently offering our styling service, however we will post any updates whatsoever on our IG @igirl once we plan to bring it back!

iGirl originals are now solely available on our website, but we’d recommend continuing to stay tuned on our Depop for vintage drops and virtual sample sales!

The ONLY place to buy genuine iGirl is via our website and official Depop account, we do not sell wholesale to any companies. To support genuine iGirl you must place an order with us :)